Friday, March 10, 2017

APY - Introduction of Value Added Features

  • PFRDA receives a lot of complaints/grievances about non receipt of statement of Transactions(SoT) or for the facility of issuing PRAN ( Permanent Retirement Account Number ) card. On an average, 5-10 Subscribers' grievances are received at our end from the Subscribers of APY seeking details of SoT or PRAN card.
  • NSDL/CRA has now provided the value added features completely online which empowers APY Subscribes to view/print/preserve their APY account details by providing their PRAN and associated Savings Bank Account details.
  • The Subscribers without PRAN can also avail the facility by providing their Name, Savings Bank Account Number and DoB.
  • The above new facility launched by PFRDA will facilitate more than 44.25 lac Subscribers to navigate their APY account completely online and print their e- PRAN card/e-SoT seamlessly without visiting their Bank or Postal Branch. APY-SP can also avail the facility on behalf of their customers at their branches as part of customer servicing on day to day basis.
  • DFS/PFRDA advises all APY-SP to popularize the new functionality among their customers and urge them to use the features more extensively. 
  • e-PRAN/e SoT is available in the link iKindly visit and find the facility under Atal Pension Yojana. Please feel free to offer any suggestions or further improvement by writing your feedback to Mr Rupam Nath ( 

APY Promotion Team

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