Dear All,
Inconsistency is
being noticed in access of Finacle/Mccamish for last 20 days and issue is
alarming for last three days and might continue till 31.03.2016. Directorate already circulated contingency plan
to do transactions offline and upload the same at the end of the day.
Chief PMG while
apologizing the inconvenience to the general public has understood the
difficulty being faced by the Postal staff across the counters. However, CPMG
suggested all the staff not to loose patience and advised all counter PAs
to be polite and explain the situation. Counter staff suggested to put up
notice at the counter with caption"Server down" and should not
leave the counter and accept all possible transactions through offline
mode(BCP).
Please arrange to display
copies of email sent by the office to CPC and their reply. Staff are
suggested don't get panic/angry and try to be as accommodative as
possible. Please Make available chairs/drinking water in Public
hall. If somebody wants to know when the system will start, Please, note
down their number and call or send them a message when the system starts.
With regards,
,
Assistant Director
(FS),
Office of the Chief
Postmaster General, Karnataka Circle, Bengaluru 560001.
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