Project Arrow has been launched with objective of modernizing the post offices and make visible, tangible and noteworthy differences in the post offices operations that matter to “Aam Aadmi”. It was launched initially on proof of concept basis in 50 post offices in Phase I. After the successful completion of the Phase I it was implemented in 450 post office in Phase II and in 500 post offices in Phase III across the country including the rural areas. Project Arrow aims at comprehensive improvement of the core operations of the post office as well as the ambience in which postal transactions are undertaken.
The response of the general public and the staff of the Department to the initiative has been overwhelmingly positive and Project Arrow offices have shown significant increase in revenue earnings. The initiative Project Arrow – Transforming India Post has also won the Prime Minister’s award for Excellence in Public Administration for the year 2008-09.
Due to budgetary constraints, only 500 Post Offices across the country are being modernized and upgraded in every financial year. In view of this, it is not possible to say by when all the Post Offices in Himachal Pradesh would be covered under this Project.
This information was given by Minister of State for Communications & Information Technology, Shri Gurudas Kamat in written reply to a question in Rajya Sabha today.
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