In yet another attempt to reinvent itself and connect to customers, post offices will now offer services to provide details about the finance option available through brochures. Officials of the postal department said post offices would act as an intermediary and provide information on various two- and three-wheeler loan schemes and offers.
Of the 400 post offices chosen in the Tamil Nadu circle for the facility, nearly 100 post offices are in the city.
The service will be extended to other e-payment-enabled post offices depending on the performance.
Customers who apply through post offices would get a discount in processing fee and also a waiver in rate of interest for the loan obtained.
Patronage-based
Pointing out that Kerala postal circle was already accepting monthly instalments, officials said such measures would be adopted based on the patronage of the service.
Among the retail services, payment of electricity bills and reservation of railway tickets are among the most-sought ones. Post offices are also involved in sales of various products such as solar lamps and Penta mobiles.
Officials said last year, the department earned revenue of Rs.3.5 crore through retail services.
Customers who apply through post offices will get discounts, waiver in rate of interest.
Source : http://www.thehindu.com
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